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Omnichannel

How to Align Expectations and Reality?

We negotiate with many clients every day. The most difficult part is not to price or conduct a presentation with beautiful slides and many buzzwords,

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Digital Customer Experience

How does the digital consumer look like?

In the past, the consumption relationship was almost unilateral. The only interaction between brand and consumer happened at the time of the sale, in

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Digital Customer Experience

Customer experience in the tax area, is it possible?

To talk about customer experience is to talk about the customer journey and how they interact with a brand, that is, how they relate to the company fr

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Digital Customer Experience

Oracle Announces CrowdTwist Purchase Focusing on Customer Experience

Oracle announced this week the purchase of CrowdTwist, maker of a customer loyalty platform. According to information released by ZDNet, the software

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Omnichannel

How to Align Expectations and Reality?

We negotiate with many clients every day. The most difficult part is not to price or conduct a presentation with beautiful slides and many buzzwords,

Oct 18, 2019
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Sep 25, 2019
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Sep 20, 2019
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Digital Customer Experience

How does the digital consumer look like?

In the past, the consumption relationship was almost unilateral. The only interaction between brand and consumer happened at the time of the sale, in

Oct 17, 2019
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Oct 08, 2019
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Digital Customer Experience

How to retain and delight customers?

Sep 24, 2019
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Sep 18, 2019